Local Reviews
for Galena, OH

Five Star Heating & Cooling Group Rated 5.0 out of 5 stars based on 1 customer reviews

Map of Galena, OH

Superior Staff - Quality Work.




Review of Five Star Heating & Cooling Group

All contact with staff and crew installing our new furnace was professional, courteous and informative. Can't say enough about the crew regarding installation. They leave to get a 0.69 part in the evening to finish the job. It's rare to find that attention to detail these days. Friends we found that used Pickerington all had the same positive experience. We can only reinforce the same opinion. I'll be calling Pickerington in the Spring to update our AC unit.


Jeffrey P.

Jeffrey P.

157490

Near S Galena Rd, Galena, OH 43021
Josh A.

Josh A.

158475

Near Red Bank Rd, Galena, OH 43021
Mark P.

Mark P.

158304

Near Summerwood Crossing, Galena, OH 43021
Noah B.

Noah B.

157157

Near Chimera Loop, Galena, OH 43021
Mark P.

Mark P.

Replaced motor. No issues found. System operational on departure.

Near Ivy Ridge Pl, Galena, OH 43021
Mark P.

Mark P.

Replaced board that carrier tech support recommended replacing. Control only lets I select 5ton drives. I called carrier tech support and carrier tech support thought it may be the control. Tech tried to tell carrier tech support that we replaced the blower in the summer and says it’s a 1HP motor. Air handler only calls for a 1/2HP motor. Carrier tech support checking on p.o. On motor to see if correct motor was installed. Waiting in call back. system not operational no charge for visit.

Near Gorsuch Rd, Galena, OH 43021
Galena, OH - Replaced board that carrier tech support recommended replacing. Control only lets I select 5ton drives. I called carrier tech support and carrier tech support thought it may be the control. Tech tried to tell carrier tech support that we replaced the blower in the summer and says it’s a 1HP motor. Air handler only calls for a 1/2HP motor. Carrier tech support checking on p.o. On motor to see if correct motor was installed. Waiting in call back. system not operational no charge for visit.
Adam N.

Adam N.

I completed safety check and fall tune up on a carrier gas furnace Checked stages 1 and 2 on furnace by jumping w and w2 at the control board, amp draw is reading high on the inducer when stage 2 comes on. Bearings are also making noises (a sign the inducer is starting to fail) Also found ignitor ohms reading high, explained to homeowner when the ohms of resistance measure high the ignitor will start to crack and may possibly fail. Gave homeowner options to replace ignitor and inducer, customer would like to hold off on having parts replaced.

Near Lake of the Woods Point, Galena, OH 43021
Galena, OH - I completed safety check and fall tune up on a carrier gas furnace  Checked stages 1 and 2 on furnace by jumping w and w2 at the control board, amp draw is reading high on the inducer when stage 2 comes on. Bearings are also making noises (a sign the inducer is starting to fail) Also found ignitor ohms reading high, explained to homeowner when the ohms of resistance measure high the ignitor will start to crack and may possibly fail. Gave homeowner options to replace ignitor and inducer, customer would like to hold off on having parts replaced.
Adam N.

Adam N.

I completed scheduled maintenance agreement on a Comfortmaker furnace I visually inspected the unit checked amps voltage and pressure cycled and monitored system operating normally at this time.

Near Rome Corners Rd, Galena, OH 43021
Galena, OH - I completed scheduled maintenance agreement on a Comfortmaker  furnace I visually inspected the unit checked amps voltage and pressure cycled and monitored system operating normally at this time.
Mark P.

Mark P.

I completed a diagnostic. Fan coil error on thermostat. Talked with carrier tech support and recommended replacement of control board. Office to source parts and schedule repair. No charge to customer because there was no repair done and diagnostic with carrier tech support made system go into hard lockout and customer has no heat now until board is replaced.

Near Ivy Ridge Pl, Galena, OH 43021
Aaron B.

Aaron B.

I arrived to do a scheduled maintenance agreement on a Bryant furnace I visually inspected the unit checked and monitored system operating normally at this time.

Near Honeywood Dr N, Galena, OH 43021
Galena, OH - I arrived to do a scheduled maintenance agreement on a Bryant furnace I visually inspected the unit checked and monitored system operating normally at this time.