Sep 1, 2023 | HVAC Company, Emergency Services, NATE-Certified, Pricing, Service Hours, Services, Warranty

For your HVAC system to succeed and function effectively, it is crucial to choose the right HVAC partner. You need a trustworthy company with a good reputation that you can rely on for all your heating and cooling needs. With numerous options available, how do you know what to look for? What are the red flags to watch out for? And what perks should you consider? In this guide, Hilliard-Dublin Heating & Air will provide key points to consider and offer pro tips to help you find your dream HVAC partner. 

1. The Company’s Expertise and Reputation 

When choosing an HVAC company, start by assessing their knowledge and experience. Look for a reputable company with a strong track record in HVAC installations, repairs, maintenance, and customer service. As you start your search, ask for recommendations from people you know, like friends, family, and neighbors. Their experiences can provide valuable insight into the service quality of different HVAC companies. Additionally, check online reviews and testimonials to better understand the company’s reputation. You can even take a look at their websites to get a feel for how they operate and consider checking their social media pages too.  

2. The Company’s Licensing and Credentials 

When you have a specific company in mind, validating its legitimacy is crucial. Never assume a company has the necessary certifications, licensing, and insurance. So, don’t hesitate to inquire about a company’s credentials. A reputable company won’t be bothered by your probing questions. The great news is that all of Hilliard-Dublin Heating & Air‘s technicians have years of accumulated experience and, most importantly, are NATE-certified! 

3. The Company’s Range of Services & Service Hours 

Next, choosing a company that offers a comprehensive range of HVAC services is important. HVAC services go beyond just system installation. Look for a company that can be your go-to for all your HVAC needs, including installation, seasonal maintenance, repairs, and even emergency services. This ensures you have peace of mind knowing that your HVAC needs will be taken care of throughout the year. For example, at Hilliard-Dublin Heating & Air, we are committed to our customers’ satisfaction, which is why we offer after-hours, weekend, and holiday emergency HVAC services. But that’s not all; as a proud member of the Five Star Home Services family, we also provide a one-stop shop for all your home service needs, including electrical and plumbing services. 

4. The Company’s Warranty Coverage 

One important point that is often overlooked is warranty coverage. While it may not be at the top of your mind until you need it, it is crucial to consider. Don’t forget to inquire about the warranty coverage for their products and installation labor, if applicable.  

5. The Company’s Transparency   

Transparency is crucial for a company with integrity. Nobody appreciates hidden or unexplained fees. When you receive a quote or estimate, watch out for this. A reliable HVAC company will be transparent about their prices and communicate clearly about any unexpected costs. They should also be responsive to any questions with no issues.  

6. The Company’s Professionalism  

As you probably know, a company’s behavior and attitude say a lot about its professionalism. So, when choosing a company to work with, make sure you feel comfortable and avoid those that give you a bad gut feeling. Don’t settle for anything that makes you feel uneasy. 

Choosing the wrong HVAC company can quickly turn what should be a great experience into a nightmare. We hope these points have provided you with more confidence in selecting the best HVAC company to work with. Of course, we would love to showcase our top-notch services to you and make sure you receive a five-star customer experience. If you have any questions, feel free to reach out. We would be thrilled to hear from you and, even more so, would consider it a dream to partner with you!  

Call Hilliard-Dublin Heating & Air today at (614) 490-7520, or schedule an appointment online now by clicking here